February 23, 2021 

AUSTIN—The State Bar of Texas, the American Bar Association, and legal aid providers across the state  remind Texans that a toll-free legal assistance hotline is available to low-income individuals and families affected by the Texas winter storm that began February 11.  

The hotline—800-504-7030—is available in English, Spanish, and Vietnamese and connects low-income  individuals affected by the disaster with local legal aid providers who can help with:  

• Assistance securing government benefits as they are made available; 

• Assistance with life, medical, and property insurance claims; 

• Help with home repair contracts and contractors; 

• Replacement of wills and other important legal documents lost or destroyed in the disaster; • Consumer protection issues such as price-gouging and avoiding contractor scams in the rebuilding  process; 

• Counseling on mortgage-foreclosure problems; and 

• Counseling on landlord-tenant problems. 

Callers to the hotline can leave a message at any time. Individuals who qualify for assistance will be  matched with Texas lawyers who have volunteered to provide free, limited legal help. Callers should be  aware there are some limitations on disaster legal services. For example, assistance is not available for  

cases that will produce a fee (i.e., those cases where attorneys are paid part of the settlement by the court).  Such cases are referred to a local lawyer referral service. 

Major Disaster Declarations 

President Joseph R. Biden issued federal disaster declarations for 108 Texas counties, making federal  funding available to individuals and businesses who suffered damages in the storm. The assistance  includes grants for temporary housing and home repairs, low-cost loans to cover uninsured property  losses, and other programs to help individuals and business owners recover from the effects of the disaster. 

Texans who suffered losses as a result of the storm are urged to register with the Federal Emergency  Management Agency (FEMA), as they may be eligible assistance. People can register online at or via smartphone or web-enabled device at Applicants may also call  800-621-3362 or 800-462-7585 (TTY).  

Online Resources 

The Texas Legal Services Center has created a webpage of resources at Look for a  button at the top for Winter Storm Uri. Online winter storm resources also may be found on the State Bar  of Texas website at 

Barratry or Improper Solicitation 

The State Bar of Texas reminds the public that in many cases it is a crime in Texas for a lawyer or  someone representing a lawyer to contact a person for purposes of legal representation if the person has not first requested the call or personal visit. The contact is not illegal if the attorney is not seeking payment or has a preexisting professional-client or family relationship with the person being contacted. 

If you witness something you believe to be improper solicitation, or barratry, please get the name and  phone number of the person making contact and report it to your local law enforcement authority or the State Bar of Texas Chief Disciplinary Counsel’s Office toll free at 866-224-5999

Partnership Members 

The following organizations have joined forces to provide a toll-free phone line for Texas disaster victims  to request free legal assistance and to connect with volunteer attorneys to handle cases arising from the  recent severe weather: 

American Bar Association Young Lawyers Division ( — The ABA YLD, the largest  national organization of young lawyers, provides leadership in serving the public and the profession, and  promotes excellence and fulfillment in the practice of law. Its parent organization, the ABA, is the national  voice of the legal profession and the largest voluntary professional membership group in the world. 

Federal Emergency Management Agency ( — FEMA coordinates the federal government’s role  in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic  disasters—whether natural or man-made—including acts of terror. Through an agreement with the ABA,  FEMA underwrites the cost of operating toll-free legal assistance lines for victims in areas designated as  federal disaster sites. 

Legal Aid of NorthWest Texas ( — Legal Aid of NorthWest Texas is a nonprofit organization  that strives to meet the legal needs of more than 1.5 million eligible clients in its 114-county service area.  The fifth-largest legal aid program in the United States, LANWT provides a wide variety of broad-based legal services to low-income and disadvantaged clients including family law, landlord/tenant cases, public  benefits, wills, foreclosure prevention, consumer issues, and community revitalization matters. Contact: Shelby Jean, Director of Communications, 817-339-5384,

Lone Star Legal Aid ( — Lone Star Legal Aid is the fourth largest service provider of  free legal aid in the United States. LSLA serves 72 counties in Texas and four in Arkansas, from  Texarkana, to the Louisiana-Texas Gulf Coast state-line, down to Matagorda Bay, an area with over 2  million Texans eligible for free legal services. LSLA has 14 offices throughout east, southeast, and  northeast Texas; covering consumer, housing, environmental justice, disaster recovery, tax relief, family  law, domestic violence, sexual assault, crime victim rights, veterans benefits, and more. Contact: Clarissa Ayala, Communications Director, 832.627.8404,

State Bar of Texas ( — The State Bar of Texas is an administrative agency of the Supreme Court of Texas that provides educational programs for the legal profession and the public, administers the minimum continuing legal education program for attorneys, and manages the attorney discipline system. Contact: Amy Starnes, Public Information Director, 800-204-2222 ext. 1706 or 512-427-1706,

Texas Legal Services Center ( — Texas Legal Services Center is a statewide nonprofit  organization whose mission is to provide high-quality legal representation, advice, advocacy, and  education at no cost to underserved people across the state. With more than a dozen practice areas, our  work touches almost every aspect of civil law that impacts low-income Texans. Contact: Meg Lee, Communications Manager,

Texas RioGrande Legal Aid ( — Texas RioGrande Legal Aid provides free legal services to  people who cannot afford an attorney in 68 southwestern counties, including the entire Texas-Mexico  border. More than 2.7 million residents of Southwest Texas are considered eligible for TRLA services.  TRLA attorneys specialize in more than 45 areas of the law, including disaster assistance, family,  employment, foreclosure, bankruptcy, landlord-tenant, housing, education, immigration, farmworker, and  civil rights. Contact: Robert Elder, Communications Director, 512-374-2764,